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CLIENT PORTAL.
You can access the vast knowledge of the team at Crimson Line, in 2 ways:
NEW CLIENT ON-BOARDING FORM: If you are a new client, please complete our online client on-boarding information form. Returning clients don’t need to complete this form again. [COMPLETE]
REMOTE SUPPORT: Click on one of the icons below and run the remote support software. Once opened, please follow the instructions on the screen and call our HelpDesk. Remote Support will give a team member access to your device via the internet. It’s billed in 30-minute increments. [TEAMVIEWER]
ON-SITE SUPPORT: We know you’re problem required immediate attention. But we need to and know you’ll want to, keep track of the progress as we solve your issue. Please first log a support request – if you have access to the internet – before you give us a call to tell us about your problem. On-Site Support will be scheduled to take place after an assessment of the nature of the problem has been done. It’s billed in 1-hour increments for the first hour and in 30-minute increments thereafter. [LOG A SUPPORT REQUEST]
MANAGE YOUR MICROSOFT LICENCING: For your convenience, you can now manage your Microsoft CSP licensing through our Control Panel [CONTROL PANEL]
CREDIT CARD PAYMENTS USING SNAPSCAN: For your convenience you can now make payment using Snapscan. [PAY WITH SNAPSCAN]