HOSTED PBX

The Hosted PBX service is a fully managed and customizable switchboard solution. There are no upfront costs because you do not need to purchase a physical device and there is no installation fee. The only cost to you for the Hosted Switchboard service is a monthly service rental. One of the key advantages is that extensions can be located either within a single office or at various sites.

Features

  • Voice mail for each extension
  • Voice mail to Email
  • Automated Attendant
  • Interactive Voice Response (IVR)
  • Call Queuing
  • Time Based Call Routing
  • Internal Call Transfer at no cost, irrespective of where the extension is physically located
  • Call Flow – customise how calls are answered
  • Call Forwarding
  • Call Divert
  • Call Detail Records
  • Pin codes if required for each staff member – call costs on a
    per-individual basis
  • Call forwarding on extensions
  • Call diverts in the event of connectivity failure
  • Optional Call recording

Service Fee:

R 250.00 (incl VAT) per 10 Extensions per month,  plus your VoIP Trunk (line)

Optional Call Recording:

60 days: R150 (incl.VAT) per 10 Extensions per month

120 days: R250 (incl. VAT) per 10 Extensions per month

Calls are made using Voice over IP service. Details about VoIP Trunks are given below.

  • Standard Line
  • R 49 incl VAT
  • 2 lines
  • One telephone number for incoming phone service
  • Call forwarding (always, unavailable, busy, unanswered)
  • Call waiting or voicemail (user preference)
  • Two simultaneous calls
  • SIP
  • Monthly with 30 day notice period
  • Choose between geographic or non-geographic number ranges
  • Business Line
  • R 100 incl VAT
  • 4 lines
  • One or multiple telephone numbers for incoming phone service
  • Call forwarding (always, unavailable, busy, unanswered)
  • Call waiting or voice-mail (user preference)
  • Multiple simultaneous calls (maximum = number of channels)
  • SIP or IAX2
  • Monthly with 30 day notice period
  • Choose between geographic or non-geographic number ranges

VOiP

Everybody is talking about VoIP being the wave of the future in telecommunications, but what are some of its advantages?

The most important advantage, and also the most talked-about, is that of cost savings. VoIP provides a significant cost savings over telephone service from the traditional providers. This is particularly true in the area of long distance rates.

While traveling, you can access your VoIP service from any PC with high speed access by using a softphone. This allows your phone service to “travel with you”. Because of its digital roots, you can expect even more unique or enhanced features to become available to VoIP users.

  • Package 1
  • Calls charged in 30-second increments, minimum of 60 seconds
  • R 0.15 incl VAT
    On Network Peak
  • R 0.27 incl VAT
    National Peak
  • R 0.49 incl VAT
    Mobile Peak
  • 54% average saving on Telkom rates
  • Peak: Monday to Friday from 7am to 8pm
  • Package 2
  • Calls charged per second from the first second
  • R 0.17 incl VAT
    On Network Peak
  • R 0.30 incl VAT
    National Peak
  • R 0.59 incl VAT
    Mobile Peak
  • 56% average saving on Telkom rates
  • Peak: Monday to Friday from 7am to 8pm
© Copyright - Crimson Line - Solving IT since 1998